Coaching & Sessions Agreement

Parties

This agreement is between Sophie Stardust, trading as a sole trader in England ("Coach", "me" or "I"), and the person or business booking a session ("Client" or "you"). If you are booking on behalf of a limited company, please include the company name and registered address when completing onboarding. My contact address for service is sophie@sophiestardust.com.

1. Term of engagement

You are engaging me to provide coaching, strategy or consulting services (the "Services"). This agreement commences on the date you book a session and continues until terminated by either of us giving 2 weeks' written notice.

2. Sessions, rescheduling & cancellation

• Each session lasts the duration shown on the booking page (Fast Start: 90 minutes; Half-Day; Full VIP Day) unless otherwise agreed in writing.
• Sessions are usually held over Zoom. In-person sessions can be arranged by agreement, with reasonable travel and accommodation expenses invoiced separately and agreed in advance.
• Either of us may reschedule a session by giving written notice (email is fine) at least 48 hours before the start of the session.
• Cancellations made less than 48 hours before the session are non-refundable. The full session fee remains payable.
• If I have to cancel a session, we will reschedule it at the earliest mutually convenient time.
• You agree to complete the onboarding questionnaire in advance of our first session and to provide true and accurate answers.

3. Duties of the coach

I will provide the Services with due care, skill and ability. All other warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of coaching, I do not guarantee any particular result or outcome.

4. Fees, invoicing & payment

• Session fees are as shown on the booking page (or as separately quoted for VIP / bespoke work).
• After you book, I will send a separate invoice. Invoices are payable in full and in cleared funds to the bank account I nominate no later than 1 week (7 days) before the date of the session. I reserve the right to release the booking slot if the invoice is unpaid by this deadline.
• You are responsible for any travel, accommodation and other expenses you incur in attending sessions.
• Brief follow-up questions between sessions may be answered free of charge at my discretion. If a question requires more substantial time, I will let you know in advance and agree any additional fee with you before doing the work.
• If an invoice is unpaid by the due date, I may charge statutory late-payment interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 (currently 8% above the Bank of England base rate), and may suspend the Services until payment is received in full.

5. Confidentiality

I will treat anything you share during onboarding or sessions as confidential and will not disclose it to third parties except: (a) where you authorise it or the law requires it; (b) where I reasonably consider disclosure necessary to prevent illegal acts or harm; or (c) where the information is already in the public domain.

As is good practice in coaching, I take part in supervision. You agree that I may discuss issues arising from sessions with my own coach, supervisor or supervision group on a general, anonymised basis (without naming you).

6. Data protection & privacy

Your personal data is processed by me in order to provide the Services. Full details of what is collected, the legal bases, sub-processors used, retention periods and your rights under the UK GDPR are set out in the Privacy Notice.

7. Intellectual property

I am the owner or licensee of all intellectual property rights in the materials and content used in the sessions. I grant you a limited, non-exclusive, non-transferable, non-sub-licensable, revocable licence to use those materials for the purposes for which they were provided. You may not copy, reproduce, publish, share, sell or otherwise make those materials available to third parties without my prior written consent. You may not make audio or visual recordings of any part of our sessions without my prior written consent.

8. Status

The relationship between us is that of independent contractor. Nothing in this agreement makes me your employee, worker, agent or partner.

9. Limitation of liability

• Nothing in this agreement limits my liability for death or personal injury caused by my negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.
• I will not be liable for any loss of profits, loss of business, loss of goodwill, loss of anticipated savings, loss of contract, loss or corruption of data, or any special, indirect or consequential loss arising out of this agreement.
• My total liability in connection with this agreement is limited to the total fees you have paid me for the relevant Services.

10. Force majeure

I will not be in breach of this agreement, or liable for any failure or delay in performing my obligations, where that failure or delay arises from circumstances beyond my reasonable control.

11. Termination

On termination, you must pay any unpaid fees. Clauses that by their nature survive termination (including confidentiality, intellectual property, limitation of liability, and governing law) will continue to apply.

12. Entire agreement & variation

This agreement is the entire agreement between us in relation to the Services and supersedes any previous arrangement. No variation is valid unless made in writing and agreed by both of us.

13. Third-party rights

No one who is not a party to this agreement has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce its terms.

14. Governing law

This agreement is governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of it.

Questions?

Email sophie@sophiestardust.com.